{"_id":"570fc0ff277cba22000c87c9","project":"561ae15363ef571900ca68d3","user":"561b45c2ab412a0d004d85d6","githubsync":"","version":{"_id":"561ae15463ef571900ca68d6","project":"561ae15363ef571900ca68d3","__v":3,"createdAt":"2015-10-11T22:23:16.492Z","releaseDate":"2015-10-11T22:23:16.492Z","categories":["561ae15563ef571900ca68d7","56255c864dcb400d00ff4427","56326faf45f2cb0d006be3f1"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"__v":10,"category":{"_id":"561ae15563ef571900ca68d7","version":"561ae15463ef571900ca68d6","pages":["561ae15563ef571900ca68d9","561af2911a10ea0d002387f7","561af4a878436c19009e87d8","561c3b3400e13c0d00936286","56327cdb38f8aa0d00d30f6e","566b532068eba90d009cac6c","5672df821e18b60d00b04a32"],"project":"561ae15363ef571900ca68d3","__v":7,"sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-10-11T22:23:17.043Z","from_sync":false,"order":0,"slug":"documentation","title":"Documentation"},"updates":[],"next":{"pages":[],"description":""},"createdAt":"2016-04-14T16:10:39.979Z","link_external":false,"link_url":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":999,"body":"- Most bugs can be caught by enabling debug logging mode:  [Debug logging mode](http://docs.apphub.io/v1.0/docs/getting-started#section-logging). If that doesn't find the bug, you can check out the tips below or message us through Intercom for troubleshooting tips.\n\n## Physical device is not receiving updates.\n\n- By default, devices are only updated over a WiFi connection. Ensure that the device is connected to WiFi, or disable this configuration via the [network usage](http://docs.apphub.io/docs/getting-started#section-network-usage) flag.\n- Ensure that the app version matches the app version deployed via AppHub See [JavaScript and native versioning](http://docs.apphub.io/docs/using-the-dashboard#section-javascript-and-native-versioning) for more information.\n- By default, the app will only display the new version when you \"force quit\" the app. On iOS, this is accomplished by double clicking the home button and swiping up, and then relaunching the app. This behavior can be configured like done in the [Update App During Execution](doc:example-update-app-during-execution) example.\n- Enable [Debug logging mode](http://docs.apphub.io/v1.0/docs/getting-started#section-logging) to troubleshoot if none of the above work.\n\n## Getting an error: `Unable to execute JS call: __fbBatchedBridge is undefined`\n\n- This likely means that you have not bundled your JavaScript code before attempting to run with a JS bundle (as opposed to the local dev server). You should run `react-native bundle` to bundle your JS to avoid this error.","excerpt":"Common AppHub issues and their fixes","slug":"troubleshooting","type":"basic","title":"Troubleshooting"}

Troubleshooting

Common AppHub issues and their fixes

- Most bugs can be caught by enabling debug logging mode: [Debug logging mode](http://docs.apphub.io/v1.0/docs/getting-started#section-logging). If that doesn't find the bug, you can check out the tips below or message us through Intercom for troubleshooting tips. ## Physical device is not receiving updates. - By default, devices are only updated over a WiFi connection. Ensure that the device is connected to WiFi, or disable this configuration via the [network usage](http://docs.apphub.io/docs/getting-started#section-network-usage) flag. - Ensure that the app version matches the app version deployed via AppHub See [JavaScript and native versioning](http://docs.apphub.io/docs/using-the-dashboard#section-javascript-and-native-versioning) for more information. - By default, the app will only display the new version when you "force quit" the app. On iOS, this is accomplished by double clicking the home button and swiping up, and then relaunching the app. This behavior can be configured like done in the [Update App During Execution](doc:example-update-app-during-execution) example. - Enable [Debug logging mode](http://docs.apphub.io/v1.0/docs/getting-started#section-logging) to troubleshoot if none of the above work. ## Getting an error: `Unable to execute JS call: __fbBatchedBridge is undefined` - This likely means that you have not bundled your JavaScript code before attempting to run with a JS bundle (as opposed to the local dev server). You should run `react-native bundle` to bundle your JS to avoid this error.